Custom SaaS Products & Solutions
Defining SaaS
One of the most popular and convenient ways of building and delivering software solutions these days is the cloud-hosted, Software-as-a-Service (SaaS) model. Put simply, SaaS is the delivery of applications over the internet (or “in the cloud”) without the need for customers to install, maintain or host software on site.
Benefits of SaaS
SaaS provides customers the flexibility to run their businesses as simply as possible with access to the software they need, when they need it, through a variety of flexible billing models such as subscription, pay-as-you-go and so on. Further, by utilizing robust and powerful cloud-based, SaaS-ready platforms, providers can build highly scalable solutions in a cost-effective fashion without requiring significant upfront hardware and operational investments. They can then quickly deliver great experiences to customers via the convenient SaaS model.
Success Factors
Some keys to a successful SaaS solution are:
- Continuous delivery and growth of customer value through deep engagement and telemetry-driven insights.
- Unrelenting focus on security, availability, and customer service.
- Responsive experience that adapts to a wide variety of screen sizes and input paradigms such as mouse, touch, voice, and so on.
- Designed for high-scale, yet implemented and deployed incrementally in a cost-effective fashion.
Key Considerations
There are some key considerations to keep in mind when you embark on building a SaaS solution.
Diverse Technology Choices
The availability of a diverse set of software-as-a-service platforms, cloud services, open source technologies, and mobile platforms makes it possible to quickly build rich products and solutions. Yet, this diverse and rapidly changing environment also introduces numerous complexities that have to be navigated thoughtfully in order to make the right choices to build a solution optimized for your needs. For instance, making choices between cloud models such as IaaS, PaaS, or a combination of both. What kind of mobile back-end services do you need to support your customers? The product experience, the technology stack, and the software engineering and customer intelligence systems need to be designed and architected carefully to build and quickly evolve products that work seamlessly for customers.
SaaS Solution Types
It is important to understand your requirements and identify the kind of SaaS solution to be built. Is it internally or externally facing? Is it best to use a private cloud, the public cloud, or a hybrid model? We specialize in the following main kinds of SaaS solutions:
- SaaS Products: We help clients design and build SaaS products using public cloud back-ends with web as well as mobile front-ends, targeted at business customers and consumers.
- Enterprise SaaS Solutions: We help clients build internally or externally facing enterprise-ready SaaS solutions, typically in private or hybrid cloud scenarios.
- Cloud Migration: We help clients re-engineer existing on-premises solutions and migrate them to work in public, private, or hybrid cloud scenarios.
SaaS Platform Expertise
A deep understanding of the various cloud platforms and SaaS models is essential. We have extensive experience building robust, scalable solutions using Microsoft Azure Services and a deep understanding of Amazon Web Services.